If you manage an office in Scranton, Wilkes-Barre, or anywhere in the Luzerne County area, you already know the challenge. Finding a reliable cleaning crew sounds simple, until you’ve gone through three companies in two years because the quality keeps slipping or the communication disappears.
The big franchise names are everywhere in Northeastern Pennsylvania. But what you actually get with a franchise is a rotating cast of subcontractors, inconsistent results, and a 1-800 number when something goes wrong.
Excellence Janitorial Services is a local company, not a franchise. We serve commercial offices throughout NEPA with a consistent crew, real accountability, and direct communication with the people doing the work.
Why Local Beats Franchise for Office Cleaning
National cleaning franchises are built around volume. A local franchise owner buys a territory, recruits their own subcontractors, and manages quality on their own, which means your experience depends entirely on who bought the Scranton or Wilkes-Barre territory and how well they run their operation.
That’s a lot of variables between you and a clean office.
With a local company like Excellence Janitorial, you get:
- The same cleaning crew on every visit, not a different face each week
- Direct contact with the business owner, not a national call center
- Flexible scheduling built around your hours, not a rigid franchise template
- Accountability that only a local reputation can create
When a franchise crew misses something, you file a complaint that disappears into a corporate inbox. When we miss something, you call Jorge directly and we fix it.
Types of Offices We Clean
We work with a wide range of commercial spaces across Northeastern Pennsylvania. Every office is different, different traffic patterns, different surface types, different cleanliness standards, and we adapt accordingly.
Law offices and professional services firms
High client visibility means first impressions matter every day. We prioritize reception areas, conference rooms, and restrooms, the spaces clients actually see. We schedule around your client-facing hours so we’re never in the way during business.
Medical and dental offices
Clinical spaces require a higher standard of disinfection. We use hospital-grade products on all high-touch surfaces, exam tables, door handles, waiting room chairs, and follow disinfection protocols that meet the expectations of patient-facing facilities. Staff restrooms, treatment rooms, and check-in counters get the same attention.
Corporate offices and open floor plans
Larger spaces with significant daily foot traffic need consistency above all else. We build custom cleaning plans around your square footage, desk count, kitchen areas, and restroom usage so nothing gets overlooked visit after visit.
Small businesses and professional suites
Not every office needs five days a week. We work with small businesses to build right-sized schedules, weekly, bi-weekly, or a custom arrangement, at pricing that makes sense for an operation that isn’t a Fortune 500 company.
Retail and mixed-use office spaces
If your office includes a customer-facing retail component or a shared lobby, we can coordinate cleaning coverage across both areas so nothing falls through the cracks between “office” and “storefront.”
What’s Included in Office Cleaning
A standard office cleaning visit covers the full space, not just the visible surfaces or the easy wins.
Workstations and common areas:
- Dusting desks, monitors, shelving, and windowsills
- Wiping down keyboards, phones, and shared equipment
- Emptying trash and replacing liners throughout
- Vacuuming carpeted areas and spot-treating high-traffic zones
- Mopping hard floors with commercial-grade solution
- Cleaning glass surfaces, interior windows, and partition glass
Kitchen and break room:
- Wiping countertops, appliance exteriors, and sink areas
- Cleaning microwave interiors and stovetop surfaces
- Emptying trash and recycling, replacing liners
- Wiping table and chair surfaces
- Restocking paper products as needed
Restrooms:
- Disinfecting toilets, urinals, sinks, and fixtures
- Cleaning mirrors, countertops, and partitions
- Restocking soap, paper towels, and toilet paper
- Mopping floors with disinfectant solution
- Wiping down trash receptacles inside and out
Everything is done with commercial-grade products and equipment, not the household supplies a residential cleaner might bring in on the side.
Our Service Area in Northeastern Pennsylvania
We serve commercial offices throughout the Scranton and Wilkes-Barre corridor, including Kingston, Pittston, Hanover Township, Nanticoke, and surrounding communities in Luzerne and Lackawanna counties.
If you’re on the edge of our coverage area, reach out, we’ll give you a straight answer.
Scheduling That Works Around Your Business
Office cleaning only works if it fits around your operation. We offer:
- Daily cleaning for high-traffic offices that need consistent, nightly maintenance
- Weekly or bi-weekly service for smaller offices or lower-footprint spaces
- After-hours and early-morning cleaning so your team arrives to a clean workspace each day
- Custom frequency programs built around your workflow, staffing, and budget
We’re not going to tell you that you need daily service if your 4-person office only needs weekly. We build a schedule that makes sense for your space.
Fully Insured and Background-Checked
Every member of our cleaning team is background-checked and covered under our commercial liability insurance policy. You’re not letting an unknown contractor into your building after hours, you’re working with a vetted, professional crew that we stand behind.
This matters especially for offices that handle sensitive client information, legal documents, medical records, or financial data. Knowing who’s in your space is not a luxury, it’s a baseline requirement.
We provide certificates of insurance on request, and we’re happy to meet compliance requirements your building management or industry may have.
How to Get Started
Getting a quote is simple and doesn’t commit you to anything.
- Contact us, by phone, email, or the form below
- We’ll schedule a walkthrough of your space (or gather details over the phone for smaller offices)
- You’ll receive a written quote with frequency, scope, and pricing clearly spelled out
- We agree on a start date and you’re on the schedule
No long-term contracts required to get started. Month-to-month arrangements are available. We earn your ongoing business by showing up and doing the job right, not by locking you in.
Frequently Asked Questions
How often should an office be professionally cleaned?
Most offices benefit from at least weekly cleaning. High-traffic spaces, medical offices, law firms with client-facing areas, offices with 10+ employees, typically need 2–3 visits per week or nightly service. We’ll give you an honest recommendation based on your actual space and traffic, not an upsell.
Do you bring your own cleaning supplies and equipment?
Yes. We bring all cleaning products and equipment to every job. If your facility requires specific products, fragrance-free, green-certified, hospital-grade disinfectants, let us know and we’ll accommodate.
Are you insured?
Yes. We carry commercial general liability insurance and all staff are covered. We can provide a certificate of insurance on request for building management or compliance purposes.
Will I get the same cleaning crew every time?
That’s one of the main reasons clients choose a local company over a franchise. We assign a consistent crew to your account so you’re not re-explaining your expectations to a different person every week.
What if I’m not satisfied with a cleaning visit?
Contact us directly, not a corporate help line. We’ll return to address any issues without a runaround. You deal with the actual business owner.
Do you offer one-time or deep cleaning services?
Yes. We can schedule a one-time deep clean before a lease move-in or move-out, ahead of a large event, or as a seasonal reset alongside your regular service. Ask about availability when you reach out.
Excellence Janitorial Services is based in Kingston, PA and serves commercial offices across the Scranton. Wilkes-Barre, and greater Luzerne County area. Reach out today for a free, no-obligation quote.
Ready for a Cleaner Space?
We serve Scranton. Wilkes-Barre. Kingston. Pittston, and the greater Luzerne County area. Get a free quote today.